From the Office of G-6...

12/07/2009   Maj. Mark Goodman
 

Most people know Army Knowledge Online (AKO) as the place for checking their e-mail and storing files. But, did you know AKO is also a Business Process Management (BPM) platform? It’s completely integrated with a process improvement system called Appian and is ideal for units that want to build their own process management applications. In fact, the AKO BPM Team ([email protected])  has built some basic process management tools and made them available to all AKO users at https://www.us.army.mil/suite/page/600703. Units can use the tools to route documents for review or action to a series of people. There are also other tools for doing things such as posting e-mails to a forum or blog.

Most units across the 108th Training Command have created web pages on AKO over the past couple of years to enhance their ability to communicate.

Once units have tried the sample BPM tools, they may want to build their own custom process management tools. The AKO BPM Team offers free access to a development environment that units can use to create their own applications.

The only requirement is attendance at a 5-day class to learn the necessary tools. Their experts can also provide assistance with identifying requirements, and designing and building the applications. A simple process improvement project will take about one month to create with little technical expertise, but more complex processes can take six months to turn into a BPM application. Some potential candidate processes are repetitive administrative procedures, drill sergeant candidate qualification tracking, equipment management, and training requirements tracking. The possibilities are endless. See the BPM Team’s web page for examples and details at https://www.us.army.mil/suite/page/594613.

Most units across the 108th Training Command have created web pages on AKO over the past couple of years to enhance their ability to communicate.

Adding process management tools to their pages is a natural step in moving the Command to the next level of process improvement. All BPM tools have access to the full capabilities of AKO and any subset of its 2.5 million users worldwide. They can easily be integrated with AKO e-mail, files, forums, and security. With the Command spread across the entire U.S., it’s more important than ever to provide capabilities to make remote detachments as self-sufficient as possible. Leveraging AKO’s BPM capabilities will be one key technique in making that possible.

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The Griffon Spring 2017

Vol. 41.1 | Spring 2017

The Griffon
The Griffon is written and published quarterly in the interest of the 108th National Training Command.
 






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